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Internal notes on emails

Discuss a client message privately before replying. Explore internal notes on emails for accountants, CPAs and bookkeepers in Remindoo's email triage & inbox

Discuss a client message privately before replying.

Purpose-built Internal notes on emails software for accounting firms for accountants, CPAs and bookkeepers.

Card required · Cancel anytime · From $75.00 /month

Active workspace

Email Triage & Inbox · This week

Notes never visible to the client

Assigned · Due this week

@mention colleagues for input

Assigned · Due this week

Kept with the thread

Assigned · Due this week

Built for real practice work

Everything your team needs to run internal notes on emails

One clear operating view

Keep the owner, deadline, client context and next action together. Your team sees what matters without opening another spreadsheet or chasing an update.

Less repetitive admin

Standardise the steps, automate handoffs and give every person a reliable next action.

Availability

Growth

Status: Live

Made for the whole firm

Partners get visibility, managers get control and team members get a focused queue of work.

Ready quickly

Configure your defaults once, then refine them as your practice grows.

Simple by design

How Internal notes on emails works

A connected workflow from setup to review, without adding another disconnected tool.

  • 0 1 Set your practice defaults Choose owners, deadlines and templates for internal notes on emails.
  • 0 2 Run the work together Your team works from shared client context and clear next actions.
  • 0 3 Review progress instantly See status, blockers and history without asking for manual updates.

Included in Remindoo

Connect internal notes on emails to the rest of your practice

Connect inbox

Link Outlook or Google and work your email inside Remindoo.

View & manage emails in Remindoo

Read, reply, archive and assign without switching apps.

Link emails to clients & tasks

The thread lives with the client and the job it relates to.

Convert emails to tasks

Turn a request into tracked work in one click.

AI suggestions

AI reads the thread and proposes the reply, the task and the priority.

Plans & pricing

Get Internal notes on emails from $75.00/mo

Priced per client with unlimited users. 60-day free trial. Pay yearly upfront and save 10 %.

USD · excludes sales tax

Growth

Our recommended plan — everything in Core, plus AI, analytics and priority support.

$75.00 /mo

75 clients · excl. sales tax · $1.00 per client

or $810.00 /year paid upfront (save 10 %)

Internal notes on emails included

  • AI task & client summaries
  • Email inbox integration & triage
  • Tax liability visibility (12 months free)
  • Advanced analytics, advanced employee roles & bulk comms

Core

Standard plan with all essentials included.

$67.50 /mo

75 clients · excl. sales tax · $0.90 per client

or $729.00 /year paid upfront (save 10 %)

Internal notes on emails not included on this plan

  • Task, client & workflow management
  • Proposals, engagements & e-signatures
  • Client portal & document sharing
  • Leads pipeline & automated reminders

Prices update instantly with your client count · Cancel anytime · Full pricing & comparison

Frequently asked questions

Internal notes on emails is part of Remindoo's Email Triage & Inbox workspace for accounting firms. It connects to the same client records, workflows, deadlines and reporting used across the practice.

Internal notes on emails is included in Growth, alongside advanced automation, AI and reporting.

Yes. Internal notes on emails is designed for accountants, CPAs, bookkeepers and tax professionals managing recurring client work.

Yes. Start a 60-day trial and test Internal notes on emails with your own clients and workflows. A card is required to begin.

Put internal notes on emails to work

Start with your own clients, deadlines and team. A card is required to begin the 60-day trial.

Built for UK practice growth

Every deadline. Every client. One system.

Start with the workflows that cause the most chasing, then bring leads, AML, proposals and clients into the same calm operating system.

Why a single client record matters

When client details, deadlines, documents and conversations are spread across inboxes and spreadsheets, time goes on searching instead of on client work.

One version of the truth

Everyone sees the same services, contacts, deadlines and notes for each client.

Accurate deadlines

Companies House sync brings in company details and filing dates, reducing manual errors.

Better client service

A full timeline means anyone can answer a client question with the history in front of them.

Secure document sharing

A client portal is safer than sending financial documents as email attachments.

Practical tips from UK practice

  • Import companies from Companies House rather than typing details by hand.
  • Record every service a client takes, so recurring work is created automatically.
  • Add a short note after every important client call.
  • Ask clients to upload documents through the portal rather than by email.

Written and reviewed by Waqas Sagar ACA FCCA FMAAT, Chartered Accountant with 18+ years in practice. Founder and MD of Accotax, an ICAEW, ACCA and AAT regulated London practice that has served over 5,000 clients, and founder of Remindoo. Guidance is general; check current GOV.UK and professional body guidance for your firm.

What UK practices say about Remindoo

Read all reviews on Trustpilot
“With Remindoo, everything from the first enquiry to onboarding and ongoing client management is tracked in one place… It saves us hours and gives me, as a practice owner, complete visibility of where the firm stands.”
Shaz Israr
“The biggest benefit is having clients, tasks, deadlines, workflows, proposals and communication all organised in one place.”
Taxaccolega Chartered Accountants
“During my trial, the team were absolutely amazing. They helped onboard my clients, set up my settings and made sure everything was ready for me to use… they made the whole process completely stress-free.”
Afia Begum
“It brings client information, tasks, recurring deadlines, workflows and reminders together in one place, giving us much better visibility across the team.”
Premier Books Consultancy Ltd

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