Digital ID Verification and AML Checks for Accountants
Send clients digital ID verification with liveness and face match checks. Track every session, approve results and download a PDF for your file.
Send the client a digital check, watch the session, approve the result and keep the PDF on file.
Digital ID verification in Remindoo lets an accountancy practice send a client an electronic identity check instead of chasing document copies. Sessions cover ID verification, liveness and face match, sit in one list across all clients, and produce a PDF record you can approve and keep on file.
Last updated: 16 September 2026 · Reviewed by Waqas Sagar ACA FCCA , Founder of Remindoo and Managing Director of Accotax
Key facts
- Launch digital AML verification from onboarding or the client profile
- Send KYC, AML and proof of address requests to the client
- A central sessions list across all clients, with status filters
- Review or resend a client's invitation, refresh, update status or delete a session
- Tabs for ID Verification, Liveness and Face Match with a similarity score, plus IP analysis and device details
- Download a PDF of the verified record and approve the session
The problem
Chasing passport copies
Another email asking for a passport scan and a recent utility bill, and another week waiting for a reply before work can start.
Copies you cannot really check
A certified copy arrives as a photograph of a photocopy. It goes in the file because there is nothing better to do with it.
No central record
Nobody can say which clients have passed an ID check without opening folders one by one.
How Remindoo fixes it
Who it's for
Practice owners
See the state of the client base without asking three people.
Practice managers
Run onboarding, AML and deadlines the same way every time.
Team leads
Know who owns each client and each service before the deadline.
Bookkeepers
Find the client, the contact and the records in one place.
How it works in Remindoo
Launch Digital AML verification from the onboarding risk step.
See every AML verification session across all clients in one list.
Filter sessions by status and review or resend the client's invitation.
Update a session's application status without leaving the list.
The session overview highlights verification health and any warnings.
Each check has its own tab, including ID verification, liveness and face match.
Download a PDF of the verified record for your AML file.
Approve the session to confirm the outcome.
Review the ID verification results.
IP analysis and device details complete the verification.
Why it matters for UK accountancy practices
The Money Laundering Regulations 2017 require firms to verify a client's identity on the basis of documents, data or information from a reliable, independent source. Electronic verification is widely used by UK accountancy and bookkeeping firms to meet that requirement.
The practical benefit is speed and evidence. A digital session is completed by the client wherever they are, and it leaves a structured record — the checks that ran, the outcome, and a PDF you can keep — rather than an image of a document in an inbox.
Remindoo helps your practice carry out and record these checks. The decision to accept a client, and any judgement about the results or about further enquiries, stays with your firm and its own AML procedures.
Remindoo vs spreadsheets, email and paper files
Frequently asked questions
You launch a digital AML verification from onboarding or the client profile and send the client a request. They complete the checks remotely, the results appear in your verification sessions list, and you review the outcome and approve the session when you are satisfied with it.
A session has its own tabs for ID verification, liveness and face match, which includes a similarity score, along with IP analysis and device details. The session overview highlights verification health and any warnings raised during the check.
No. The client completes the verification remotely after you send the request, which is why firms use it for clients they have never met in person. Your own procedures determine whether any additional steps are needed for a particular client.
The sessions list shows the status of every check across all clients, and you can filter by status. Opening a session gives you the overview with any warnings, plus each check on its own tab, so you can review the outcome before approving it.
Yes. You can download a PDF of the verified record from the session. That gives your practice a consistent document to retain alongside the client's risk assessment as part of your due diligence records.
Yes. From the sessions list you can review or resend a client's invitation, refresh the session, update its application status or delete it. That covers the usual cases where a client misses the first email or abandons the check partway through.
Related features
AML risk assessment software for accountants
Client portal software for accountancy firms
Client onboarding software for accountants
Remindoo is practice management software for accountancy and bookkeeping firms. See the client management hub or pricing with unlimited users .
Every deadline. Every client. One system.
Start with the workflows that cause the most chasing, then bring leads, AML, proposals and clients into the same calm operating system.
Why a single client record matters
When client details, deadlines, documents and conversations are spread across inboxes and spreadsheets, time goes on searching instead of on client work.
One version of the truth
Everyone sees the same services, contacts, deadlines and notes for each client.
Accurate deadlines
Companies House sync brings in company details and filing dates, reducing manual errors.
Better client service
A full timeline means anyone can answer a client question with the history in front of them.
Secure document sharing
A client portal is safer than sending financial documents as email attachments.
Practical tips from UK practice
- Import companies from Companies House rather than typing details by hand.
- Record every service a client takes, so recurring work is created automatically.
- Add a short note after every important client call.
- Ask clients to upload documents through the portal rather than by email.
Related Remindoo features
Written and reviewed by Waqas Sagar ACA FCCA FMAAT, Chartered Accountant with 18+ years in practice. Founder and MD of Accotax, an ICAEW, ACCA and AAT regulated London practice that has served over 5,000 clients, and founder of Remindoo. Guidance is general; check current GOV.UK and professional body guidance for your firm.
What UK practices say about Remindoo
Read all reviews on Trustpilot“With Remindoo, everything from the first enquiry to onboarding and ongoing client management is tracked in one place… It saves us hours and gives me, as a practice owner, complete visibility of where the firm stands.”
“The biggest benefit is having clients, tasks, deadlines, workflows, proposals and communication all organised in one place.”
“During my trial, the team were absolutely amazing. They helped onboard my clients, set up my settings and made sure everything was ready for me to use… they made the whole process completely stress-free.”
“It brings client information, tasks, recurring deadlines, workflows and reminders together in one place, giving us much better visibility across the team.”
