Key takeaways
- Write down your top three problems before you look at any demo.
- Score every tool against the same checklist.
- Test with real clients during the trial.
Start with your problems
Most firms switch because of one of three problems: missed or near-missed deadlines, enquiries that never turn into clients, or too many disconnected tools. Rank yours and judge every tool against them.
The checklist
Ask every vendor:
- Does it track Companies House and HMRC deadlines for every client?
- Is there a CRM and lead pipeline, or only jobs and timesheets?
- Can you send proposals and engagement letters with e-signatures?
- Is there a secure client portal?
- Are AML records and risk assessments supported?
- Is pricing per user or per client — and what happens as the team grows?
- Is there UK-based support and help with migration?
- How long is the free trial and what does it include?
Running a good trial
Import at least 20 real clients, set up your three most common services, send a proposal and run one reminder cycle. You'll learn more in two weeks of real use than in any demo.
Security and data
Check where data is hosted, how access is controlled with roles and permissions, and how you can export your data if you leave.
Frequently asked questions
What is practice management software for accountants?
Software that manages clients, recurring work, deadlines and team workload in one place. Modern tools also cover leads, proposals and client portals.
Chartered accountant and Remindoo co-founder · Last updated 24 September 2026









