Clients
AML Risk Assessment and Digital ID Verification
Anti-money laundering checks are built into onboarding, so no client goes live without a risk assessment.
Built for UK accountants, bookkeepers and growing accountancy practices.
How it works
Under the Money Laundering Regulations 2017, UK accountants must carry out customer due diligence and take a risk-based approach to every client, and their supervisory body expects to see the evidence. Remindoo builds this into onboarding. The Risk Assessment & AML step asks 16 Yes or No questions, one at a time. Questions include whether the client has a history of persistent and unlikely errors in tax returns, lacks proof of address, runs a primarily cash-based business, is an overseas client, has a complex group structure, has had a dramatic increase in turnover, or made transactions without an obvious purpose. The answers produce an AML Risk Assessment level, such as Low Risk, which appears on the client list and the client profile. From the same screen, Digital AML opens the client's verification history. You can start a new session and choose a package: KYC + AML + Proof of Address, KYC + AML, or KYC only. Each covers ID verification, liveness, face match and IP analysis, with AML screening and proof of address where included. The cost, your available balance and the balance after are shown before you continue.
One question at a time
Answer Yes or No to questions such as history of errors in tax returns, lack of proof of address, cash-based business and complex group structures.
What you can see
- Risk Assessment Questions(AML) for Daniel Hartley, with progress dots across the top.
- Question No. 1: "Does the client have a history of persistent and unlikely error in the tax returns?"
- No and Yes buttons, plus Previous and a question jump menu.
- View Past Questions and Digital AML buttons.
Why it matters: One question at a time keeps the assessment quick and complete.
Automatic risk level
Answers produce an AML risk level such as Low Risk.
What you can see
- Questions list with all 16 risk questions and a tick box for each.
- AML Risk Assessment: Low Risk badge.
- Questions include lack of proof of address, foreign currency client account, overseas client, cash-based business, un-verified ID, complex group structure, intra-group trading.
- Back and Save & Continue buttons.
Why it matters: The risk level is recorded automatically, giving you documented evidence of your risk-based approach.
Digital verification history
Track sessions by status (Not Started, In Progress, In Review, Approved, Declined, Resubmitted, Awaiting User, Expired, Abandoned, KYC Expired) with spend and balance.
What you can see
- Client Daniel Hartley Verification History.
- Session count, spent and Balance chips.
- Status tabs: All, Not Started, In Progress, In Review, Approved, Declined, Resubmitted, Awaiting User, Expired, Abandoned, KYC Expired.
- Search sessions, Create New Session, column, filter and refresh icons.
- Note: click any session row to view details.
Why it matters: Every ID check for the client is logged with its outcome and cost.
Pick a verification package
KYC + AML + Proof of Address, KYC + AML, or KYC only, covering ID verification, liveness, face match, AML and IP analysis, with cost and balance shown before you continue.
What you can see
- Buy Your Package — Select a verification method.
- KYC + AML + Proof of Address: £2.00 + VAT (cost £2.40): Id verification, Liveness, Face match, Proof of address, Aml, Ip analysis.
- KYC + AML: £1.50 + VAT (cost £1.80) and KYC £1 + VAT (cost £1.20).
- Verification Cost, Available Balance and Balance After summary, with a prompt to top up if the balance is too low.
- Cancel and Continue buttons.
Why it matters: You choose the level of check that fits the client's risk and see the price before you start.
All verification sessions in one place
Open AML Verification Sessions from the client list to see every session across the practice.
What you can see
- All Clients Verification Sessions opened from the client list toolbar.
- Practice-wide sessions, spent and Balance chips.
- The same status tabs, from Not Started to KYC Expired.
- Search by client name, column, filter and refresh icons.
Why it matters: Compliance staff can review ID checks across the whole practice in one place.
Review AML on the profile
The profile keeps the questionnaire and risk level with a link to Digital AML Verification.
What you can see
- Client profile with Risk Assessment & AML selected in the section menu.
- Risk Assessment and Digital AML Verification buttons.
- AML Risk Assessment: Low Risk badge.
- The full question list with each answer recorded.
Why it matters: The risk assessment stays on the client file, ready for review or a monitoring visit.
Related client features
Frequently asked questions
What digital ID checks can I run?
Three packages: KYC + AML + Proof of Address, KYC + AML, or KYC only. They cover ID verification, liveness, face match and IP analysis, with AML screening and proof of address where included.
How many questions are in the AML risk assessment?
16 Yes or No questions, covering areas such as proof of address, cash-based trading, overseas clients, group structures and unusual transactions.
Continue the Clients guide
See client management in Remindoo
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Why recording AML checks properly matters
UK accountants must follow the Money Laundering Regulations and their supervisor's guidance. If a check is not recorded, supervisors will generally treat it as not done.
Evidence for your supervisor
Dated ID checks and risk assessments on each client file are what a supervisor asks to see during a review.
Consistent risk scoring
A standard risk assessment means every client is judged the same way, whoever onboarded them.
Ongoing monitoring
Reminders for periodic reviews help keep checks current rather than done once and forgotten.
Faster onboarding
Built-in digital ID and AML checks in Remindoo reduce back-and-forth with new clients.
Practical tips from UK practice
- Complete identity checks and a risk assessment before starting chargeable work.
- Set review dates by risk level, with higher-risk clients reviewed more often.
- Record the reason for each risk rating, not just the rating.
- Check your supervisor's current guidance, as requirements can change.
Related Remindoo features
Written and reviewed by Annie, Product Lead at Remindoo. Guidance is general; check current GOV.UK and professional body guidance for your firm.
What UK practices say about Remindoo
Read all reviews on Trustpilot“With Remindoo, everything from the first enquiry to onboarding and ongoing client management is tracked in one place… It saves us hours and gives me, as a practice owner, complete visibility of where the firm stands.”
“The biggest benefit is having clients, tasks, deadlines, workflows, proposals and communication all organised in one place.”
“During my trial, the team were absolutely amazing. They helped onboard my clients, set up my settings and made sure everything was ready for me to use… they made the whole process completely stress-free.”
“It brings client information, tasks, recurring deadlines, workflows and reminders together in one place, giving us much better visibility across the team.”
