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Email and communication

Send emails from your own domain in your CRM

Emails sent from a generic system address look less trustworthy and are more likely to be filtered.

Remindoo feature

Send emails from your domain

Book a demo and we will walk you through this on your own client list.

Why this happens in accounting firms

Emails sent from a generic system address look less trustworthy and are more likely to be filtered.

It is rarely a people problem. It is usually a process that grew up informally while the firm was small and never moved into a shared system.

How Remindoo fixes it

Send emails from your domain

  • Send Remindoo emails from your firm's domain.
  • Keep branding consistent.
  • Your IT provider may need to add DNS records.

See how Remindoo fixes this in your firm

Leave your details and our team will show you this on your own client list, or get you started on a free trial.

Why consistent client communication matters

Much of an accountant's week goes on chasing records and answering the same questions. Standard messages and timely reminders cut that chasing down.

Records arrive sooner

Reminders sent well before a deadline give clients time to send what you need.

Professional and consistent

Templates keep tone, content and deadlines accurate, whoever sends the email.

Less manual work

Tokens merge client details into messages, so one template works for every client.

A clear audit trail

Sent messages recorded on the client timeline show what was asked for and when.

Practical tips from UK practice

  • Send the first records request at least six weeks before the internal deadline.
  • Keep reminder emails short, with one clear action and a date.
  • Review templates each tax year so dates and rules stay current.
  • Use bulk emails for practice-wide updates such as new rules or office closures.

Written and reviewed by Waqas Sagar ACA FCCA FMAAT, Chartered Accountant with 18+ years in practice. Founder and MD of Accotax, an ICAEW, ACCA and AAT regulated London practice that has served over 5,000 clients, and founder of Remindoo. Guidance is general; check current GOV.UK and professional body guidance for your firm.

What UK practices say about Remindoo

Read all reviews on Trustpilot
“With Remindoo, everything from the first enquiry to onboarding and ongoing client management is tracked in one place… It saves us hours and gives me, as a practice owner, complete visibility of where the firm stands.”
Shaz Israr
“The biggest benefit is having clients, tasks, deadlines, workflows, proposals and communication all organised in one place.”
Taxaccolega Chartered Accountants
“During my trial, the team were absolutely amazing. They helped onboard my clients, set up my settings and made sure everything was ready for me to use… they made the whole process completely stress-free.”
Afia Begum
“It brings client information, tasks, recurring deadlines, workflows and reminders together in one place, giving us much better visibility across the team.”
Premier Books Consultancy Ltd

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