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Leads

Lead Activity Timeline for Accounting Practices

The lead timeline is a chronological history of a prospect inside Remindoo. Anyone working the lead can see what has happened, add notes and find earlier activity without searching personal inboxes.

Built for UK accountants, bookkeepers and growing accountancy practices.

What the timeline records

The timeline keeps conversations, decisions and follow-up information connected to the lead record.

Chronological lead history

Timeline notes added by your team

Activity connected to the lead rather than to one person’s inbox

Find activity quickly

Long prospect histories stay usable.

Search timeline activity

Filter timeline records

Sort with latest or oldest first

Why it matters for accountants and bookkeepers

Without a shared history, a colleague picking up a lead has to ask what was promised, which fee was discussed or when the prospect was last contacted. The timeline answers those questions in one place, so handovers and follow-ups stay consistent. It connects with lead tasks, communications, proposals and client conversion.

Frequently asked questions

Can I add notes to a lead’s timeline?

Yes. Team members can add timeline notes to the lead record.

Can I search and filter lead activity?

Yes. You can search timeline activity, filter records and sort by latest or oldest first.

Turn More Accounting Enquiries into Clients

See how Remindoo captures website enquiries, distributes leads, automates follow-ups and keeps every opportunity moving from first contact to client conversion.

Book a personalised demonstration based on your firm’s own process.

Why tracking leads and proposals matters

Every enquiry a practice fails to follow up is lost fee income. A clear pipeline shows which prospects need a reply, a proposal or a follow-up.

Faster replies

Prospects often contact more than one firm, so the firm that replies first and clearly has an advantage.

Consistent proposals

Templates and a services catalogue keep scope and pricing consistent whoever writes the proposal.

Signed terms from day one

E-signed engagement letters confirm scope and responsibilities before work begins.

No re-keying

Converting a won lead into a client keeps the details you already collected.

Practical tips from UK practice

  • Reply to every new enquiry within one working day.
  • Use lead statuses that match your real sales stages, and review them weekly.
  • Send the engagement letter with the proposal so the client signs once.
  • Record why lost leads were lost, to improve pricing and messaging.

Written and reviewed by Waqas Sagar ACA FCCA FMAAT, Chartered Accountant with 18+ years in practice. Founder and MD of Accotax, an ICAEW, ACCA and AAT regulated London practice that has served over 5,000 clients, and founder of Remindoo. Guidance is general; check current GOV.UK and professional body guidance for your firm.

What UK practices say about Remindoo

Read all reviews on Trustpilot
“With Remindoo, everything from the first enquiry to onboarding and ongoing client management is tracked in one place… It saves us hours and gives me, as a practice owner, complete visibility of where the firm stands.”
Shaz Israr
“The biggest benefit is having clients, tasks, deadlines, workflows, proposals and communication all organised in one place.”
Taxaccolega Chartered Accountants
“During my trial, the team were absolutely amazing. They helped onboard my clients, set up my settings and made sure everything was ready for me to use… they made the whole process completely stress-free.”
Afia Begum
“It brings client information, tasks, recurring deadlines, workflows and reminders together in one place, giving us much better visibility across the team.”
Premier Books Consultancy Ltd

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