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Template · Internal

SOP Template (UK, Free Download)

The blueprint for consistent delivery in your practice.

Built by a practising Chartered Accountant · Unlimited users · 60-day free trial · Last updated 23 September 2026

Quick answer

A Standard Operating Procedure (SOP) is a step-by-step document that describes how to complete a specific task in your firm, ensuring consistency and quality.

Who is this sent to, and when?

Sent to
Staff
When to send it
During training and as a reference for tasks

What should an SOP include?

It should be clear enough for a new staff member to follow without help.

  • Purpose and scope
  • Required tools and logins
  • Step-by-step instructions
  • Quality control checks
  • Troubleshooting

Preview the template

SOP Template

Standard Operating Procedure: [Process Name]

1. Purpose

To ensure [Process] is completed accurately and consistently.

2. Prerequisites

Software: [Name]

Access: [Login Level]

Records: [Required Client Info]

3. Step-by-Step Instructions

1. [Step 1]

2. [Step 2]

3. [Step 3]

...

4. Quality Check

Verify that [Detail] matches [Detail].

5. Completion

Mark task as complete in

Preview shows the opening and key sections. The full editable file is free to download below.

Download the editable SOP template (DOCX and PDF)

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Send this from Remindoo

Save it once in Remindoo and send it from there. Store the wording as an email template, then use tokens so client names, company numbers and dates fill in automatically. Send it to one client or to a filtered group with bulk client emails. For requests that repeat, pair it with automated reminders and a recurring task so it goes out every period without anyone remembering. For engagement letters and proposals, use proposals and letters of engagement with e-signatures.

What are the common mistakes?

  • Making it too long/complex
  • Not updating when software changes
  • Lack of screenshots
  • Ignoring staff feedback
“Managing deadlines and tasks is much easier.”
Martin, Bookkeeper, Bean Counter

Frequently asked questions

How long should an SOP be?

As short as possible while remaining clear.

Who should write them?

The person who actually does the work, then reviewed by a manager.

Where should they be stored?

In a central knowledge base or linked within your task manager.

How often should I review them?

Whenever the process changes or at least annually.

Should I include screenshots?

Yes, they make SOPs much easier to follow.

Can I use video?

Video is great, but always have a written summary for quick reference.

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Sources

Last updated 23 September 2026. General guidance, not regulatory advice.

Why recording every task matters in an accountancy practice

Accounting firms run on deadlines: VAT returns, payroll, confirmation statements, accounts and Self Assessment. Recording every job as a task, with an owner and a date, is the simplest way to make sure nothing is missed.

Avoid penalties

HMRC and Companies House charge penalties for late filing. A task for every deadline, with an internal date before it, gives the team a buffer.

Nothing depends on memory

Recorded tasks mean work continues when someone is off sick, on leave or has left the firm.

Consistent quality

Subtask checklists make every job follow the same steps and reviews, whoever does the work.

Visibility for managers

Filters by owner, status and deadline show at a glance what is late, what is due and who needs help.

Practical tips from UK practice

  • Set an internal deadline two to four weeks before every statutory deadline.
  • Use recurring tasks for repeat work such as VAT, payroll and bookkeeping.
  • Break larger jobs into subtasks, including a review step.
  • Comment on the task instead of by email, so the history stays with the work.

Written and reviewed by Waqas Sagar ACA FCCA FMAAT, Chartered Accountant with 18+ years in practice. Founder and MD of Accotax, an ICAEW, ACCA and AAT regulated London practice that has served over 5,000 clients, and founder of Remindoo. Guidance is general; check current GOV.UK and professional body guidance for your firm.

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